How Clean Is Your Ice? The Case for a January Deep Clean

We’ve all heard the saying “start the year off right.” At Memphis Ice, we’d argue there’s no better place to begin than with your ice machine. After all, the ice it produces isn’t just chilling drinks—it’s part of your product. Whether you’re running a restaurant, bar, medical office, or hotel, dirty ice can mean bad business.

January is the perfect time to pause, reset, and give your ice machine the attention it deserves. Let’s dig into why a deep clean is essential, what can go wrong when it’s overlooked, and how to make a maintenance schedule that works for your team—and your customers.

Ice = Food. Would You Eat It?

Let’s start with a truth bomb: ice is food in the eyes of the FDA and health inspectors. That means it’s subject to the same cleanliness standards as your prep surfaces, sinks, and food storage areas.

Think of it this way—would you serve your guests water out of a glass that’s been sitting open in a warm, moist environment for months without being cleaned? Of course not. But if you haven’t cleaned your ice machine lately, that’s exactly what might be happening with your ice.

What Happens When You Don’t Clean Your Ice Machine?

An ice machine is a moist, enclosed environment—basically the perfect breeding ground for bacteria, mold, mildew, and even slime. Here’s what can start to build up if you skip regular cleanings:

1. Biofilm and Mold

Over time, organic matter from air and water accumulates inside the machine. Without a thorough cleaning, mold spores and bacteria (like Listeria or E. coli) can make themselves at home.

2. Mineral Buildup

Hard water deposits like calcium and lime reduce the efficiency of your machine. Your ice won’t freeze properly, production slows, and your energy bills creep up.

3. Foul Tastes and Smells

Ever had a drink that tasted… off? Contaminated ice can make even your best cocktail taste like mildew, metal, or chlorine.

4. Clogged Filters and Parts

Clogs don’t just reduce output—they can lead to breakdowns, leaks, or system failure. A simple cleaning now prevents expensive repairs later.

Health Codes and Customer Safety

If health inspectors find slime, mold, or other buildup inside your ice machine, it can result in a health code violation or even temporary closure. These aren’t scare tactics—they’re real consequences that businesses face every year due to neglected equipment.

And with more customers tuned into sanitation than ever before, visible signs of dirty ice—cloudiness, floating bits, funny taste—can damage your reputation.

Why January Is the Ideal Time for a Deep Clean

New year, fresh start. January is a natural time to step back, review your operations, and set a new tone for the year ahead. Here’s why it’s the perfect month for ice machine maintenance:

✅ Post-Holiday Downtime

The holiday rush is over, foot traffic may be lighter, and your team might finally have a breather. Use this window to get cleaning done without disrupting peak business hours.

✅ Reset Your Maintenance Calendar

A January deep clean makes it easy to track your maintenance schedule moving forward. Clean in January, schedule another in July—it’s a logical 6-month system.

✅ Protect Your Investment

Your ice machine is a workhorse. If you bought it, it’s a major capital expense. If you rent it, it’s part of your operational costs. Regular cleaning protects your investment and extends the life of your equipment.

What a Professional Deep Clean Includes

If you’ve never scheduled a professional ice machine cleaning, here’s what to expect from a reputable provider like Memphis Ice:

🔹 Disassembly and Inspection

Technicians remove panels and parts to inspect the evaporator plate, water lines, valves, and storage bin.

🔹 Descaling and Sanitizing

Descaling solutions remove mineral buildup, while food-safe sanitizers eliminate mold, mildew, and bacterial growth.

🔹 Filter Check or Replacement

Water filters need to be changed regularly to prevent contamination. We inspect them and replace if needed.

🔹 Drain and Line Flush

We’ll clear drain lines, which can back up or leak if clogged with buildup.

🔹 Bin Cleaning

Ice bins aren’t immune to mold and residue. A full wipe-down inside and out keeps your stored ice clean and safe.

DIY vs. Professional Cleaning

Can you clean your machine yourself? Technically, yes—many manufacturers include general cleaning steps in their user manuals. But here’s the catch:

  • Most internal components are difficult to reach without disassembly.
  • Specialized cleaners are required for descaling and sanitizing.
  • Improper cleaning can void your warranty.
  • You might miss signs of early mechanical issues.

For daily wipe-downs and weekly spot-checks, your staff is key. But for thorough, hygienic deep cleaning, leave it to the pros—especially if you’re overdue or have never had it professionally cleaned.

How Often Should You Clean?

The short answer? At least twice a year. But frequency depends on your usage and environment.

Ice Machine LocationRecommended Cleaning Frequency
High-traffic restaurantsEvery 3–4 months
Moderate use (offices, clinics)Every 6 months
Outdoor unitsEvery 3 months or seasonally
Anywhere with hard waterIncrease frequency as needed

Bonus tip: Replace water filters every 6 months (or per manufacturer instructions). This is often overlooked, but it’s one of the best ways to keep your ice clean and your machine running efficiently.

Build a Preventative Maintenance Plan

If you’re serious about protecting your ice, your equipment, and your business reputation, a preventative maintenance plan is the way to go.

At Memphis Ice, our plans include:

  • Scheduled deep cleans
  • Water filter changes
  • Equipment checks and calibration
  • Emergency repairs (for rentals)
  • Documentation for health inspections

Final Thoughts: Clean Ice Matters More Than You Think

Ice may seem like the smallest part of your operation. It’s just frozen water, right?

But to your customers, it’s part of their experience. To health inspectors, it’s a food product. To your bottom line, it’s an asset worth protecting.

Start your year with a deep clean and build habits that will keep your operation running smoothly through every season.


📞 Ready to schedule your January deep clean?

Let Memphis Ice help you start the year on a fresh note. Whether you own or rent, we’ll make sure your ice is crystal clear—and your machine is running like new.

👉 Schedule Your Cleaning Today: https://www.memphisice.com/request-service/
Or call us at 901-235-3760 to get on our service calendar.