proudly serving
the mid-south
Commercial Ice Machine Repair in the Mid-South
Back up fast. Fix it right. Protect your production.
When your ice machine slows, leaks, or quits altogether, every minute risks service, food safety, and revenue. Memphis Ice delivers rapid, on-site repairs for cube, nugget, and flake machines diagnosing the root cause, replacing failed parts, and verifying production before we leave. Our technicians arrive with stocked vehicles, manufacturer procedures, and the tools to troubleshoot electrical, refrigeration, water, and control issues on the spot.
From harvest faults and scale-clogged valves to auger jams and bin control failures, we tackle the problem with clear pricing and practical timelines.
INDUSTRIES WE SERVE
From single-unit cafes to multi-site operations, we install ice systems that fit the pace of your business.FOOD SERVICE
COMMERCIAL OFFICE
HEALTHCARE
HOSPITALITY
RETAIL
Why Businesses Trust Memphis Ice for Repairs
Rapid response, zero guesswork
Critical outages get priority dispatch. Techs arrive with diagnostic tools and a checklist that isolates electrical, refrigeration, water, and control faults so we fix the root cause, not just the symptom.Decades of brand-specific know-how
Since 1977, we’ve repaired Hoshizaki, Scotsman, Manitowoc, and Ice-O-Matic units in real Mid-South conditions. We know how heat, grease, and water chemistry affect harvest, augers, pumps, and valves and we tune repairs accordingly.Stocked vehicles and real parts
Common failure items like water pumps, inlet valves, bin switches, floats, probes, gaskets, motors, and boards, ride on our trucks. Less waiting, faster recovery, verified performance before we leave.Transparent estimates, practical timelines
You’ll get clear pricing, parts availability, and options to bridge downtime. If a major component or specialty board is required, we give you the fastest path back to production.Fix today, prevent tomorrow
Every repair includes a health check: coil condition, airflow, filtration, scale load, and cycle timing. We flag risks and, if you want, schedule follow-up maintenance so the same issue doesn’t return.Backup plans when you need them
For extended repairs or repeat failures, we can discuss short-term rentals or temporary ice to keep service moving while parts arrive or a replacement is evaluated.
Common Questions
Repairs Done Right
Accurate diagnostics, lasting results.
We don’t guess, we verify. Every repair starts with a full inspection of electrical, refrigeration, and water systems to identify the true cause before replacing parts.
Proven process, clear documentation.
After installing manufacturer-approved components, we sanitize, recalibrate, and test production under real conditions. You’ll get clear notes on work completed and performance restored.
Why Professional Repairs Matter
Ice machines look simple from the outside, but reliable production depends on tight refrigeration controls, clean hydraulics, and accurate sensors working together. Swapping parts without diagnosing the system often masks the problem, shortens component life, and leads to repeat outages at the worst possible time. Professional repair restores root-cause performance, protects warranty, and safeguards food safety.1. Correct diagnostics prevent repeat failures
A lockout isn’t always the board itself. It’s often a symptom of scale buildup, fan failure, high pressure, or faulty probes. We test every system; electrical, refrigeration, water, and controls, to solve the real problem, not just clear the code.2. Refrigeration health affects every harvest
High heat, clogged condensers, and weak airflow can often look like failed parts. We verify pressures, temps, frost patterns, and fan performance first; so sealed-system components are only replaced when truly necessary.3. Brand-specific procedures protect the evaporator
Each machine type harvests differently, and the wrong chemistry can cause costly damage. We stick to brand-approved procedures that safeguard nickel surfaces and moving parts.4. Sanitation and restart matter as much as the fix
After any repair involving water paths, we fully sanitize, flush, and discard the first harvests. We then confirm cube thickness, auger torque, bin controls, and cycle timing so your machine returns clean and reliable.5. Documentation preserves warranty and compliance
Clear documentation supports both warranty coverage and inspections. Along with evidence of work performed, we provide insights on risks and preventive care to protect performance.
Proudly Supporting the Leading Ice Machine Brands
Fast, durable repairs start with deep familiarity and access to the right parts. We service and support the industry’s most trusted manufacturers, so fixes are accurate, components fit, and production returns to spec quickly.Request Service
Where We Are
When an ice machine fails, every hour counts. Our repair technicians are stationed across the Mid-South to deliver practical response times, whether it’s a single head-and-bin or a multi-unit site. We regularly support operations in:
Memphis, TN · Jonesboro, AR · Blytheville, AR · Oxford, MS · Hernando, MS · Piggott, MO.
Need help beyond these cities? Tell us your location, our coverage continues to expand.
Contact us
Downtime doesn’t have to derail service. Memphis Ice provides rapid, brand-specific repairs that restore production and protect food safety backed by clear diagnostics and documentation. Whether you run a single store or a regional operation, we’ll get your machine back on spec and help prevent the next outage with practical recommendations.
Tell us what’s happening, alarms, leaks, thin ice, slow harvests, and we’ll prioritize dispatch. If parts are required, we’ll quote timelines and, if needed, suggest temporary ice or a short-term rental to keep you serving while repairs are completed.
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