proudly serving
the mid-south
We serve Selmer and McNairy County with commercial ice machine sales, repair, and service. Our technicians maintain industry certifications by passing exams in electrical systems, refrigeration, and equipment diagnostics.
Emergency repairs, preventive maintenance, equipment installation, and cleaning services are available for restaurants along Court Avenue and Mulberry Avenue near Selmer Plaza. We sell equipment, service all brands, offer rentals, and stock OEM parts. We provide service documentation with every call for your compliance records.
Ice Machine Problems? We've Got You Covered.
The table below explains how we diagnose ice machine failures on site and determine the exact repair required to restore full ice production.
| Symptom | Common Causes | Parts to Check | Urgency |
|---|---|---|---|
Ice tastes bad or smells (health code risk for Selmer food service) |
Bacterial growth, stagnant water, or exhausted carbon filter | Water filter, evaporator, ice storage bin | Immediate |
Ice is cloudy or soft (related to high mineral concentration or air pockets) |
Poor water filtration or high dissolved solids | Water filter, inlet valve, distribution tube | 24-48 hrs |
Machine making less ice (increasing during Selmer summer months) |
High ambient temperature or restricted airflow | Condenser coils, air filter, fan motor | 24-48 hrs |
Ice cubes are small or incomplete (caused by moderate mineral content in local water) |
Low water flow or scale buildup on the evaporator | Inlet valve, float switch, water line | 24-48 hrs |
Machine is louder than normal (common indicator of mechanical strain or bearing wear) |
Worn pump bearings or scale on fan blades | Circulation pump, fan motor, compressor | 24-48 hrs |
Water leaking from machine (requires rapid response to prevent floor damage) |
Clogged drain line or cracked water basin | Drain hose, reservoir, hose connections | Same Day |
Error codes on display (signals a specific internal system component fault) |
Sensor malfunction or harvest cycle timeout | Control board, thermistors, sensors | Same Day |
Visible mold or slime in bin (critical sanitation issue requiring professional cleaning) |
Biofilm growth due to lack of regular sanitization | Ice bin, splash curtains, water circuit | Immediate |
Keep Your Equipment Running Like New
| Business Type | Service Frequency | Daily Ice Demand | Compliance Standard | Why This Frequency |
|---|---|---|---|---|
| Quick-Service and Fast Food | Every 3 months | 110-160 lbs | TN Rule 1200-23-01 | High beverage volume and grease exposure demand frequent cleaning |
| Gas Stations | Every 3 months | 70-110 lbs | TN Rule 1200-23-01 | Fountain dispensers and bagged ice need frequent sanitization |
| Convenience Stores | Every 4 months | 50-90 lbs | TN Rule 1200-23-01 | Self-serve beverage stations demand consistent ice quality standards |
| High-Volume Restaurants | Every 3 months | 90-140 lbs | TN Rule 1200-23-01 | Kitchen heat and heavy traffic accelerate mold growth |
| Healthcare Facilities | Every 3-4 months | 40-80 lbs | TN Health + CMS | Patient nutrition ice needs documentation and infection control |
| Senior Living Facilities | Every 3-4 months | 50-90 lbs | TN Health + CMS | Vulnerable residents need protected ice and compliance records |
| Schools and Universities | Every 6 months | 80-120 lbs | TN Rule 1200-23-01 | Cafeteria operations need documentation before health inspections |
| Churches | Every 4-6 months | 30-60 lbs | FDA minimum 2x yearly | Weekend use patterns allow longer intervals between cleanings |
| Small Cafes and Coffee Shops | Every 4 months | 40-70 lbs | TN Rule 1200-23-01 | Iced beverage sales and customer visibility demand clean machines |
| Hotels (Limited-Service) | Every 4 months | 60-100 lbs | TN Rule 1200-23-01 | Guest-facing machines and reputation risk need regular maintenance |
| Selmer Water Hardness: 138 PPM (8.1 GPG) from Memphis Sand Aquifer (source) | Classification: Hard | Filter Replacement: Every 3-4 months |
The coldest repairs from the coolest techs
McNairy County summers and a business community built on Southern hospitality create steady demand for ice machines that perform without fail. From Court Avenue restaurants to healthcare facilities serving the county seat, reliable equipment directly impacts your ability to serve customers and generate revenue. When your machine stops during peak hours, your business stops with it.
Your success depends on systems that work, and ice production sits at the foundation of food service, healthcare, and hospitality operations throughout town. We reach every business district within one to two hours because delayed response means extended downtime for you. Our technicians stock parts for equipment common to this area, which translates to same-visit repairs instead of multi-day waits. When we keep your ice machine running, we protect your operation’s ability to serve customers, maintain health compliance, and generate the revenue your business needs to thrive.
No Commercial Refrigeration Brand Left Out in the Cold
Memphis Ice services Ice-O-Matic, Follett, Kold-Draft, Grant Ice Systems, Brema, Cornelius, and U-Line equipment to extend equipment lifespan and protect your investment. Our certified technicians repair compact ice units in food trucks and mobile vendors, nugget ice machines at resort pools, and high-volume restaurant systems using OEM parts stocked for each brand. We service any commercial ice machine regardless of manufacturer.
One service provider handles all your ice equipment with the same attention to proper repair procedures. CFESA certification backs every repair we complete.

We repair Prodigy Plus, Prodigy Elite, NS Series nugget machines, and CU Series undercounter units before control board failures stop production. Our Scotsman-certified technicians diagnose the problem, replace the failed component, and verify full ice production.

Our Manitowoc-certified technicians repair Indigo NXT, NEO undercounter, S-Series modular, and Q-Series quiet operation machines every week across the region. We deliver fast, accurate water sensor and harvest cycle repairs that protect your long-term, cost-effective ice production.

We repair KM Series crescent cubers, F-Series flake machines, AM-Series modular units, and DCM dispensers for businesses right here in your area. Our Hoshizaki-trained technicians diagnose water pump failures and bin control sensor problems so your machine gets back to making ice.
Cool Questions, Cool Answers
Ready to Break the Ice?
Ice machine failures demand fast response from technicians who know what they are doing. Our CFESA-certified team dispatches from nearby McNairy County areas with the diagnostic tools and OEM parts that restore production during the first visit. Call now for same-day service in Selmer or request a repair online backed by forty-eight years of experience.

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Get your commercial refrigeration equipment fixed right the first time by a factory-certified expert. Call now at 901-290-3260 or submit the form below to get started.