proudly serving
the mid-south
We handle all aspects of commercial ice machine sales, repairs, and service in Paris and West Tennessee. Our technicians earn industry certifications by passing exams in electrical systems, refrigeration, and diagnostic troubleshooting.
We deliver emergency repairs, preventive maintenance, equipment installation, and cleaning for restaurants along Tyson Avenue and Wood Street near Paris Crossing. We sell equipment, service all brands, offer rentals, and stock OEM parts on trucks. We have been repairing commercial ice machines since 1977.
Ice Machine Problems? We've Got You Covered.
The table below explains how we diagnose ice machine failures on site and determine the exact repair required to restore full ice production.
| Symptom | Common Causes | Parts to Check | Urgency |
|---|---|---|---|
Ice tastes bad or smells (health code risk for Paris food service) |
Algae growth, old water filter, or contaminated bin | Water filter, evaporator, storage bin | Immediate |
Ice is cloudy or soft (indicates air in water or high dissolved solids) |
Poor water filtration or high mineral concentration | Water filter, inlet valve, distribution tube | 24-48 hrs |
Machine making less ice (increasing during Paris summer months) |
Dirty condenser coils or high ambient room temperature | Condenser, fan motor, air filter | 24-48 hrs |
Ice cubes are small or incomplete (caused by hard mineral content in local water) |
Scale buildup on evaporator or low water supply pressure | Water float switch, inlet valve, water line | 24-48 hrs |
Machine is louder than normal (typical sign of mechanical friction or failing bearings) |
Failing pump motor or scale on fan blades | Circulation pump, fan motor, compressor | 24-48 hrs |
Water leaking from machine (requires rapid response to prevent slip hazards) |
Clogged drain line or cracked water distribution tube | Drain hose, water reservoir, hose clamps | Same Day |
Error codes on display (signals a specific electronic or timing fault) |
Sensor failure or harvest cycle timeout | Control board, thermistors, thickness probe | Same Day |
Visible mold or slime in bin (critical sanitation issue requiring professional deep clean) |
Organic growth from lack of routine cleaning cycles | Ice bin interior, splash curtains, internal tubing | Immediate |
Keep Your Equipment Running Like New
| Business Type | Service Frequency | Daily Ice Demand | Compliance Standard | Why This Frequency |
|---|---|---|---|---|
| Quick-Service and Fast Food | Every 3 months | 130-190 lbs | TN Rule 1200-23-01 | High beverage volume and grease exposure demand frequent cleaning |
| Gas Stations | Every 3 months | 80-130 lbs | TN Rule 1200-23-01 | Fountain dispensers and bagged ice need frequent sanitization |
| High-Volume Restaurants | Every 3 months | 110-170 lbs | TN Rule 1200-23-01 | Kitchen heat and heavy traffic accelerate mold growth |
| Hospitals and Medical Centers | Every 3 months | 150-250 lbs | TN Health + CMS | Vulnerable patients need documented sanitation and compliance records |
| Healthcare Facilities | Every 3-4 months | 60-100 lbs | TN Health + CMS | Patient nutrition ice needs documentation and infection control |
| Senior Living Facilities | Every 3-4 months | 70-110 lbs | TN Health + CMS |